Technological Innovation and Policy Collaboration Drive the Development of Inspection Services towards Efficiency and Standardization

In March 2025, China’s product inspection field ushered in an important breakthrough under the guidance of technological innovation, social co-governance and policy, injecting new momentum into the protection of consumer rights and market standardization. Technological innovation drives efficiency upgrading.

On March 3, Xianyu Inspection Treasure officially launched the “on-site inspection” service, engineers can complete the on-site inspection of goods and generate reports, reducing the traditional process from 50 hours to instant completion. According to the data, this model makes the seller’s price increase by 15% compared with the traditional recovery price, and will expand the service categories in the future, deepen the cooperation between AI technology and third-party detection, and build a new ecology of trust in idle transactions. Social co-governance strengthens quality and integrity.

During the “March 15 International Consumer Rights and Interests Day”, the China Quality Inspection Association jointly with more than 2,000 enterprises to carry out the theme of “Product and service quality integrity commitment”, and promote enterprises to implement the main responsibility for quality. The activity requires enterprises to disclose quality inspection reports, anti-counterfeiting labels and traceability services, combined with the “three-year Action Plan to optimize the consumer environment (2025-2027)”, to force the quality of the supply side to improve consumer choice. Protection of rights and interests and industry norms go hand in hand.

Anhui Provincial Consumer Protection Commission issued the “Product Inspection Operation Guide” at the same time, making it clear that the inspection needs to verify the product name plate, 3C certification and the integrity of the outer packaging, and suggested that the unpacking video be retained as evidence for rights protection. For the home sector, the official launch of the inspection service contract model, detailed processes, standards and dispute resolution mechanism, to prevent unauthorized service risks. Policy support to accelerate industry transformation.

The State Council’s Three-year Action Plan for Optimizing the Consumer Environment further strengthens the quality and safety supervision requirements. The press conference of the State New Office on March 17 stressed that it will promote the efficiency of inspection services through legal means, promote the deep linkage between quality improvement and consumption expansion, provide institutional guarantee for the healthy development of the market, and inspect goods.

（DKR  LMY  ZWW  WRR)